We have a 30-day return policy for our hats. You can request a return or exchange within 30 days of the purchase date. The hat must be in new, unworn/unused condition and in its original packaging. Please note that all sales are final and not eligible for returns or exchanges. There is also a 20% restocking fee associated with returned items. If you would like to exchange your hat, the replacement must be of equal or lesser value.

To start a return or exchange, please contact us at fullabullco@gmail.com. Provide us with your order details and reason for the return or exchange. We will guide you through the process and provide you with the necessary instructions. Please note that any items sent back to us without prior authorization will not be accepted.

If you receive a damaged, defective, or incorrect hat, please contact us immediately at fullabullco@gmail.com. We will evaluate the issue and provide you with a new product. It is important to report any damages within 3 days of delivery and include images of the damage and packaging. Failure to report damages within the specified time frame may result in the inability to process your request.

Once we have received and approved the condition of your returned hat, refunds are typically processed within 5-7 business days. The refund will be issued to your original payment method. Please allow one billing cycle for credit card refunds to appear on your statement. If more than 15 business days have passed since your return was approved and you have not received a refund, please contact us at fullabullco@gmail.com.